Warranty Info

PiCup Warranty & Return Policy

We’re confident you’ll love your PiCup KeyRelief, which is why we offer a 1-year warranty and a 30-day money-back guarantee on your purchase!

30-Day Money-Back Guarantee:
If you're not satisfied, return your PiCup KeyRelief within 30 days for a full refund. The item must be unused and in its original packaging. Contact us at [email] with your order number to start the return process.

1-Year Warranty:
If your PiCup KeyRelief has any manufacturing defects within one year, we’ll send you a replacement for free. This warranty covers defects in materials and workmanship but excludes damages from misuse or accidents.

Damaged or Defective Items:
If your PiCup KeyRelief arrives damaged, contact us immediately for a replacement or full refund.

Lifetime Warranty:
For customers who purchased the Lifetime Warranty, we offer free replacements for any quality-related issues for as long as you own your PiCup KeyRelief. This warranty covers defects in materials and workmanship, excluding damages caused by misuse or accidents.

Need Help?
Email team.picup4u@gmail.com with your order ID and concern. We’ll get back to you quickly!